Edelweiss Switch App Privacy Policy

Over time, instances of financial & cyber-crimes have been on a rise. Its continuous evolution makes it a challenge that we, at Edelweiss General Insurance Company Limited (We/ Us/ Our), are required to stand up to. We are, therefore, committed to meet the best standards and keep your data safe and secure.

We have based our relationship with you on trust and your choice of privacy is important to Us. To preserve the confidentiality of the information you have entrusted with Us, We have in place this Privacy Policy for Edelweiss Switch App:

Collection Of Personally Identifiable Information (PII)

We only collect and use the following kinds of PII:

  • Name, age, email ID, Mobile number or any other information collected during policy issuance like vehicle details, address, nominee details, declarations, etc.
  • Information about your nature/ pattern of use or usage of facilities on Edelweiss Switch App
  • Information about transactions carried out on Edelweiss Switch App
  • Device information: When you install the Edelweiss Switch mobile app to your mobile device, we collect device ID/name and model. We use this information for device identification.
  • Location information: When you run the Edelweiss Switch App in your device, we collect location data through GPS, Wi-Fi, or cellular triangulation. We use this information to provide location tracking service on Edelweiss Switch App.
  • Payment information: We do not store your payment details. We use a third-party payment processor, and the information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
  • PayU: Their Privacy Policy can be viewed at Privacy Policy - Privacy Policy - PayU
Using And Disclosing PII

We may use your PII to:

  • Administer your account on Edelweiss Switch App
  • Enable your access to and use of the services on Edelweiss Switch App
  • Manage your queries or complaints regarding Our products
  • Supply/ deliver to you the services that you opt for
  • Analyse your usage and develop/ improve product/ services
  • Verify your identity as per requirement of law
  • Respond to and comply with orders from regulatory or statutory bodies
  • Send you our latest product update and other requisite information
Securing Your Data

We take reasonable precautions, adopt industry standards and use commercially acceptable means to prevent loss or misuse of your PII, once We receive it, and store it on Our secure servers. It be noted and appreciated that electronic transmission and storage methods on the internet are not absolutely secured and fool proof. We, however, make earnest endeavours to use standardized and acceptable means to protect your PII, even though absolute security is not guaranteed.

Updating This Statement

We may update this Privacy Policy at any time by posting a new version here. Please regularly check the contents of this page to ensure familiarity with any changes.

IMPORTANT: This Privacy Policy is neither intended to nor does create any contractual or other legal rights in your or any third party's favour. By using/ accessing Edelweiss Switch App, you have agreed to the terms set out above.

Edelweiss Switch App is maintained by Edelweiss General Insurance Company Limited. Registered Office: 2nd Floor, Tower 3, B Wing, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (W), Mumbai 400070