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When the going gets tough,
we’ll help you stay afloat.

Sending goods across the world isn’t always easy. In fact, it can be downright terrifying, especially if you consider the number of things that might go wrong. Thankfully, our product will help lessen the blow should anything go wrong while you’re transporting cargo.

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Choose Your Armour

Pick the level of cover you need:

Basic Cover

Basic Cover

You'll be covered against:

    • Fire and explosion
    • Standing, grounding, sinking or capsizing
    • Overturning or derailment
    • Collision or contact of mode of transport with external objects (other than water)
    • Discharge of cargo at a point of distress
     
Restricted Cover

Restricted Cover

Along with everything under Basic Cover, you will also be covered against:

    • Earthquake, lightning, volcanic eruptions and water damage due to sea or river water, but not rainwater
    • Total loss of package lost overboard
    • Total loss of package dropped during the loading and unloading process
All Risk Cover

All Risk Cover

Like the name suggests we will cover all the risks under the Basic Cover and Restricted Cover, except for named exclusions. only named exclusions. So, you will also be covered against:

    • Breakage
    • Theft
    • Malicious damage
    • Non-delivery
    • Water damage including rain water
     

*PLEASE REFER TO THE POLICY WORDINGS FOR COMPLETE INFORMATION

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Perils that our policy doesn’t cover - View

  • Wilful misconduct by the insured party
  • Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the insured cargo
  • Insufficiency or unsuitability of the packing or preparation of the insured cargo
  • Inherent vice or nature of the insured cargo
  • Proximate delay
  • Insolvency or financial default by the owners, managers, charterers or operators of the vessel
  • Atomic or nuclear weapons
  • Unseaworthiness or unfitness of conveyance
  • War and strikes

IF YOU’D LIKE TO SEE A COMPLETE LIST OF ALL THE EXCLUSIONS, YOU CAN CHECK OUR POLICY DOCUMENTS

Weathering a storm? Choose Extra Protection for Your Precious Cargo!

By paying an additional premium, you can choose to get better coverage for your cargo with add-ons* like:

  • Duty Insurance Clause
  • Seller’s Contingency Clause (arising out of Marine perils)
  • Buyer’s Contingency Clause (arising out of Marine perils)
  • FOB Extension and Shut Out Cargo Clause
  • Letter of Credit Clause
  • Theft Pilferage Non Delivery Extension
  • Brands and Label Clause
  • Concealed Damage Clause
  • 50/50 Clause

*FOR A COMPLETE LIST OF ADD-ONS YOU CAN CHOOSE, CHECK OUR POLICY DOCUMENTS

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Some Helpful Documents

Why Us?

Single Point of Contact

Single Point of Contact

Quick Decision-Making

Quick Decision-Making

Minimum Documentation Required

Minimum Documentation Required

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We Won’t Play The Claim Game

We always live up to our promises – 100%.
If you’re looking to make a claim, simply follow these 4 easy steps:

Call us on 1800 12000 or email us at   to let us know the details of your claim.

Send us the scanned documents via email and we’ll get the ball rolling. Once we receive the originals from you, the process is almost complete.

Mail your claim documents to Claims Desk – Edelweiss General Insurance Company Ltd., 5th Floor, Tower 3, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla West, Mumbai – 400 070.

 

Our claims team will sort everything out and keep you updated at every step.

Of course, if you still need us to answer any queries, you can get in touch with us at
  and we’ll reply ASAP.

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Your Questions Answered

Is there anything that this policy doesn’t cover?

Our policy will not cover*:

  • Wilful misconduct by the insured party
  • Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the insured cargo
  • Insufficiency or unsuitability of the packing or preparation of the insured cargo
  • Inherent vice or nature of the insured cargo
  • Proximate delay
  • Insolvency or financial default by the owners, managers, charterers or operators of the vessel
  • Atomic or nuclear weapons
  • Unseaworthiness or unfitness of conveyance
  • War and strikes
  • *If you’d like to see a complete list of all the exclusions, you can check our policy documents

How do I register a claim?

Simply call us on 1800 12000 or mail us at   and we’ll guide you through the process.

What is Duty of Disclosure?

This means that it is expected of you, the insured party, that you must disclose to us, the insurer, every matter that is known, or can reasonably be expected of you to know and is relevant to our decision. This will allow us to understand the risk so we can make an informed decision regarding whether we can accept the risk of the insurance and the terms included in the policy.

What happens if there is a change of risk or circumstances?

As soon as there is a change in risk or circumstances, you are required to let us know. This means that we need to be informed of every change materially affecting the facts and circumstances under which we agreed to provide cover.

What does reasonable care mean?

As insurance providers, we expect you to take every reasonable precaution to avoid or minimise damage and losses. This is known as reasonable care.

What is an Open Policy?

In the case of an Open Policy, you are bound to declare each and every consignment falling under the purview of the policy.

What should be the Sum Insured for Policy?

Marine cargo policies are agreed value policies and the sum insured for policy should be ideally calculated by taking into account the following (as applicable on a case to case basis ) : invoice value /market value of goods, freight, duties , insurance cost and incidental expenses.

What will the Insured be paid after a loss under policy?

Marine cargo policies are indemnity based agreed value policies and hence after a loss, caused by a peril covered under policy, we will pay the insured a maximum amount up to the sum insured as stated in the schedule of the policy.

Edelweiss Marine Insurance-Cargo - UIN: IRDAN159RP0006V01202021